Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our team of technicians will try their best to reply to your assistance inquiries in about 1 hour. If, however, the issue you have stumbled upon calls for help from the Admin =Team,= we’ll forward the ticket to the administrator in charge and will post a note to tell you.

  • Top quality support service

  • Qualified Client Help And Support Service

  • We are on–line for you 24 hours a day to provide help and technical support and to help you with any issue that you may come across as you are dealing with your virtual server. We are able to help you with all pre–configured software, like your OS, server management panel (depending on the VPS type) and the Website Control Panel designed solely by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Website Control Panel that is included free–of–charge with your VPS offers an incorporated articles base. One can find a number of illustrative how–to content articles and a range of step–by–step video classes that display all the normal website administration tasks. You can find them by clicking the Help or Video buttons in the top right part of each Control Panel section.