1 hour ticket response
We are dedicated to delivering a rapid and adequate solution to every tech support ticket submitted by a client. Our practiced client service staff representatives will examine your request and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average support ticket response time has proven to be twenty minutes.
A Premium Technical Support Service
Each member of our tech support staff has many years of experience in the Linux cloud website hosting industry and the majority of them have worked for us for at least five years. They are all ready to answer all your queries in the most proficient manner possible.
A User–Friendly Help Center
In the Website Control Panel you will find an easy–to–browse Help section where you can find quick tips on how to use our web hosting services. You can find the answers to your queries in our F.A.Q. repository, see more info in the web hosting account management articles or watch the step–by–step video tutorials.