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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each and every page. A context menu will open. It offers exhaustive info about all the operations that you can perform on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of how-to video clips describing how to use our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the answer you need, take a glimpse at our comprehensive Frequently Asked Questions section, which covers questions asked by real users and provides practical solutions. We frequently "revamp" our FAQ database with new Q&A's in order to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24x7 and eager to help you with any question. Each trouble ticket you open will be responded to in less than one hour (the average response time is just 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 213595

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com